Terms of service
Terms of Service
Last updated: February 16, 2026
Overview
Welcome to Sorella Sky Collective. Throughout this website, the terms “we”, “us” and “our” refer to Sorella Sky Collective.
Sorella Sky Collective operates this website and online store, including all related information, content, features, tools, products and services (the “Services”).
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products to you.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.
1. Eligibility
By using this website, you confirm that you are at least 18 years of age or the age of majority in your state or territory.
You agree that all information provided by you is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account information and for all activity under your account.
2. Products and Availability
We make every effort to accurately display our products, including colours and details. However, colours may vary depending on your device settings.
All product descriptions and pricing are subject to change without notice.
We reserve the right to limit quantities or discontinue products at any time.
3. Orders
When you place an order, you are making an offer to purchase.
We reserve the right to accept or decline your order at our discretion. An order is not confirmed until payment has been processed and you receive a confirmation email.
Once an order has been placed, we may not be able to accommodate cancellation requests.
All purchases are subject to our Shipping Policy and Returns Policy.
4. Pricing and Payments
All prices are listed in Australian Dollars (AUD).
Shipping fees and applicable taxes are calculated at checkout unless otherwise stated.
You agree to provide accurate billing and payment information. By submitting payment details, you confirm that you are authorised to use the payment method provided.
5. Shipping and Delivery
Delivery timeframes are estimates only and are not guaranteed.
We are not responsible for delays caused by postal services or circumstances beyond our control.
Risk of loss passes to you once the goods are dispatched to the shipping carrier.
6. Intellectual Property
All content on this website, including text, images, logos, branding and design, is the property of Sorella Sky Collective unless otherwise stated.
You may not reproduce, distribute, modify or exploit any content without our prior written consent.
7. Third-Party Services
Our store is powered by Shopify. While Shopify provides the platform, all sales and transactions are between you and Sorella Sky Collective.
We may also use third-party service providers such as payment processors and shipping carriers. We are not responsible for the policies or practices of third-party services.
8. Prohibited Use
You may not use this website:
• For any unlawful purpose
• To infringe upon intellectual property rights
• To transmit harmful code or malicious software
• To collect personal information of others
• To interfere with the security of the website
We reserve the right to terminate access if these Terms are violated.
9. Disclaimer
To the fullest extent permitted by law, our Services and products are provided “as is” and “as available” without warranties of any kind, except as required under Australian Consumer Law.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law.
10. Limitation of Liability
To the extent permitted by law, Sorella Sky Collective is not liable for any indirect, incidental or consequential loss arising from the use of our Services or products.
Where liability cannot be excluded under Australian Consumer Law, our liability is limited to replacement, repair or refund at our discretion.
11. Governing Law
These Terms are governed by the laws of Queensland, Australia.
Any disputes will be subject to the jurisdiction of the courts of Queensland.
12. Changes to These Terms
We may update these Terms at any time. Changes will take effect upon being posted on this website.
Your continued use of the Services constitutes acceptance of any updated Terms.
Contact
If you have any questions regarding these Terms of Service, please contact us at:
Email: hello@sorellaskycollective.com.au
Phone: 0455 172 714
Business Name: Sorella Sky Collective
ABN: 59 412 463 996